Safety & Free Refund
30-Day Risk-Free Returns & Exchanges
We want you to love your jewelry. If the size isn't right or it's not exactly what you expected, we've got you covered.
The Basics:
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You have 30 days from the delivery date to request a return or exchange.
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Free Returns: We provide a prepaid shipping label for returns. No hidden fees.
How to Return: Simply email us at service.fierylee@outlook.com with your order number. We will send you instructions and a prepaid shipping label within 24 hours.
Refunds: Once we receive your item, your refund will be automatically processed to your original payment method within 3-5 business days.
Exceptions:
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Customized or engraved items (unless defective).
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"Final Sale" items (clearly marked as non-returnable).
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Items purchased with standard discount codes