Shipping & Production Time
Production Time
All our jewelry is handcrafted. The crafting time depends on the stone you choose:
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For Moissanite, we need about 5–15 business days.
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For Lab-Grown Diamonds, we need about 10–18 business days.
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For Lab-Created Gemstones, we need about 10–25 business days.
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For Natural Gemstones, we need about 20–30 business days.
Delivery
· Peace of Mind Shipping
We've got you covered! Every order includes shipping insurance for total peace of mind. We work directly with DHL/FedEx/UPS to bring you the best service possible. Since they are the most trusted names in global logistics, we use them for every destination they serve. Your treasures are in safe hands!
· Time Frame
North America & Europe: 3-7 days
South America: 5-10 days
Australia: 5-7 days
Asian: 3-7days
Africa: 10-15 days
Other Islands: 12-18 days
Once your order is shipped, you’ll receive a tracking number via email so you can track the parcel when it is on its way to you.
You can also log into your account at any time to review your order status.
Customs and import taxes
We cover shipping costs and import duties for customers in most countries. However, buyers from South Korea, Brazil, and Switzerland are responsible for any applicable customs duties, clearance fees, import taxes, and any other related charges that may apply. Please note that the specific amounts depend on your country/region. If you need to update your shipping address or require any other assistance you may require, please be sure to contact us before your order is dispatched.